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Campaigns

Once they are in, retention runs itself.

Two automated retention campaigns, each toggled on in seconds. Welcome first-time customers and delight regulars on their birthdays without manual effort.

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New Client campaign settings with welcome message, gift and validity, sample data
Sample data

New Client Campaign: Turn first visits into second visits

The moment a customer enters your system (via coupon redemption, referral checkout, or counter signup), Biguests automatically emails them a personal welcome voucher valid for their next visit.

  • Customizable incentive: offer a percentage off, dollar discount, or complimentary service.
  • Standard 30-day window to build fast return momentum.
  • Safe by design: bulk client imports never trigger welcome emails, avoiding surprise messages.
New Client campaign settings with welcome message, gift and validity, sample data
Sample data

Birthday Campaign: Celebrate your customers every year

Biguests scans your database daily and delivers a personal birthday voucher straight to celebrating clients on the morning of their birthday.

  • Birthday collection built into all public coupon and invite forms.
  • Drives profitable party bookings and group celebrations.
  • Delivered automatically by email year after year.
Birthday campaign settings with title, message, gift and validity, sample data
Sample data

Track engagement and return visits

View sent vs. redeemed statistics for both campaigns directly on your primary dashboard and pull granular reports to monitor customer lifetime value.

Biguests dashboard showing clients, ambassadors, redemption rate, referral revenue and five KPIs, sample data
Sample data

Frequently asked questions

Do the campaigns send automatically?
Yes. New Client sends when a client is created; Birthday sends on the day. Each is switched on with a toggle. Biguests sends them by email.
Can I text my customers from Biguests?
Not yet — Biguests sends email. You can share links by SMS or WhatsApp yourself.
Do I need marketing experience?
No. Start with a Playbook, switch on the New Client and Birthday campaigns with one toggle each, and use the dashboard to see what works.
Who owns my customer data?
You do. Export it to Excel or PDF anytime.

Start turning walk-ins into regulars.

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Start your 7-day free trial

7 days free, then from $4.99/month. Card required to start. Cancel anytime.

Questions? Email us at support@biguests.com