Word-of-mouth you can't measure.
A regular tells a friend. The friend walks in. Nobody records who sent them, so nobody gets thanked — and you can't repeat it.
For businesses that sell face to face
Turn word‑of‑mouth into visits you can track.
Biguests turns coupons and customer referrals into verified, in-person visits — then brings those customers back automatically. No POS. No hardware. No app for your customers.
7 days free, then from $4.99/month. Card required to start. Cancel anytime.
- Verified with a 4-digit PIN
- Works from any phone
- Your customer data stays yours
- English & Spanish
Sample data
What do you want first?
The problem
Your best marketing happens face to face. Your tools can't see it.
Ads and flyers you can't trace.
Was it the Instagram post, the flyer, or the QR on the counter? Without attribution, you're guessing.
First visits that don't become second visits.
A first visit is easy to lose when nothing invites the second.
Most referral software is built for online stores. Biguests is built for your counter.
One system
Get them in. Prove it happened. Bring them back.
Acquire
New customers, from every channel.
Referrals from your best customers and promotions you share anywhere.
- AMBASSADORS
- COUPONS
- QR
- SHORT LINKS
Verify
Confirmed at your counter.
A phone scan and your PIN confirm the visit, and the source is recorded for good.
- PIN
- PHONE SCAN
- SOURCE TRACKED
Retain
Reasons to come back, on autopilot.
A welcome offer, a birthday gift and rewards for your regulars.
- NEW CLIENT
- BIRTHDAY
- REWARDS
Acquisition
Turn your best customers into your sales team.
Invite a loyal customer to become an ambassador. They get a personal QR code by email. When a friend shows it at your counter, your team scans it, enters the purchase total and your PIN — and the referral is recorded, linked to that ambassador for good.
- You reward only after a referred customer's purchase is recorded.
- Pay a reward per referral, or a monthly commission on referred sales.
- Built-in protection: no self-referrals, one referral per person per ambassador, PIN on every redemption.
Sample data
Acquisition + retention
A promotion in one minute. Shared anywhere. Tracked to the person.
Create a coupon, then send it three ways: email it to your whole client base with each person's personal QR; share a public sign-up link on Instagram, WhatsApp or your ads; or print the QR on a flyer or counter card. Everyone who joins lands in your database with their birthday and where they came from.
- Short link with click counts.
- One redemption per customer, approved with your PIN.
- Starts and ends on the dates you choose.
Sample dataHow it works
From stranger to regular, step by step.
Seven steps, all of them real. Tap a step to see the screen.
Sample dataVerification
Verified in person. No POS. No hardware.
Your team scans with a phone camera and approves with your business's 4-digit PIN. Every coupon, referral and reward needs it.
- No integration with your register
- One use per customer, per coupon
- PIN can be reset only with your admin password
Retention
Once they're in, retention runs itself.
Sample dataNew Client
The moment someone becomes a client, they get a personal coupon for a second visit.
Sample dataBirthday
On their birthday, a personal gift arrives — every year.
Both switch on with one toggle in the menu. See the campaigns →
Rewards · repeat customers
Reward your regulars. No punch cards.
Set a spending goal and a prize. Log each purchase from your phone in seconds; when a customer reaches the goal, their reward is emailed automatically. Ideal for barbers, massage therapists, cafés and any business people return to.
See how rewards work →
Sample dataMeasure
See what's working, by channel.
- Every client shows their source (manual, coupon, referral, reward).
- Referral revenue, redemption rate and top ambassadors at a glance.
- 15 ready-made reports in Excel and PDF.
KPIs on the dashboard: ARR (average referrals per ambassador — not annual recurring revenue), RCR, AOV, CCT and CRC, each explained in plain English inside the app.
See the tools and reports →
Sample dataIncluded in every plan
Everything in one place — including the tools others charge for.
Branded QR codes
Your colors and logo, PNG download for print.
Short links with click counts
Create from any URL and see how many people clicked.
Your brand everywhere
Your logo and color on your dashboard, customer emails and public pages.
Standalone QR and link-shortener tools are commonly sold as separate subscriptions.
Pricing
One price that grows with your list. Every feature in every plan.
$4.99/month
Up to 500 contacts
- Every feature included
7 days free, then $4.99/month. Card required to start. Cancel anytime.
$9.99/month
501 – 2,000 contacts
- Every feature included
7 days free, then $9.99/month. Card required to start. Cancel anytime.
$14.99/month
2,001 – 5,000 contacts
- Every feature included
7 days free, then $14.99/month. Card required to start. Cancel anytime.
Let’s talk
5,001+ contacts
- Every feature included
- Volume pricing and priority support
No contract. No cut of your sales. Your price depends only on how many contacts you have. See full pricing →
Playbooks
Start with a recipe.
Step-by-step guides that use the exact screens you'll see in Biguests.
10 min
Your first coupon in 10 minutes
Create it, send it, redeem it.
Read the playbook ReferralsTurn your 10 best customers into ambassadors
Who to pick, what to offer, what to say.
Read the playbook RetentionThe first-visit offer that earns the second visit
Set up your New Client campaign.
Read the playbookIndustries
Built for businesses that sell face to face.
Offers below are examples, not promises. Pick the setup that sounds like your business.
Cafés & restaurants
A QR on tables and the counter with a coupon turns every guest into a contact. Add a birthday dessert and ambassadors among your regulars.
CouponsBirthdayAmbassadors
Salons, barbershops & spas
A welcome offer for the second appointment, a reward after a spending goal and a friend referral discount.
New ClientRewardsAmbassadors
Boutiques & retail
A coupon page for Instagram, commission mode for local influencers, and a clear view of which channel brought buyers.
CouponsAmbassadorsReports
Gyms, studios & clinics
Ambassadors by commission for partners and members, plus the acquisition-by-source report.
AmbassadorsReports
Solo professionals
Your name is your brand. Referrals from past clients are your best channel; New Client and Birthday keep you top of mind. Rewards fit repeat services like barbers and massage.
AmbassadorsNew ClientBirthday
If your industry limits referral incentives (real estate, medical or aesthetic, legal, financial), check the rules before you launch a program. We don't give legal advice.
Security & control
Your data, your rules.
Payments handled by Paddle
Biguests doesn’t store card data.
Each business sees only its own data
Customer data is isolated per business.
HTTPS everywhere
Secure connections across the site and the app.
Export anytime
Download your clients to Excel or PDF whenever you want.
FAQ
Questions owners ask first.
Do I need a POS, special hardware or an app?
No. Your team uses a phone camera to scan a QR and enters your business’s 4-digit PIN. Your customers don’t download anything — everything arrives by email and works from their phone.
How long does setup take?
Creating an account takes a couple of minutes and a first coupon takes about a minute. Our Playbooks walk you through your first coupon and your first ambassador.
What stops people from abusing coupons or fake referrals?
Every redemption needs your PIN. A coupon can be redeemed once per customer, ambassadors can’t refer themselves, a person can be referred only once by the same ambassador, and rewards are single-use and expire.
Where can I share a coupon?
Anywhere: email it to your clients from Biguests, post the public sign-up link on Instagram, WhatsApp or ads, print the QR, or send the short link by SMS or WhatsApp yourself.
Can I text my customers from Biguests?
Not yet — Biguests sends email. You can share links by SMS or WhatsApp yourself.
Are any features locked to certain plans?
No. Every plan includes every feature; the price depends only on how many contacts you have.
Start turning walk‑ins into regulars.
Set up in minutes. Cancel anytime.
7 days free, then from $4.99/month. Card required to start. Cancel anytime.
Questions? Email us at support@biguests.com